Crash course in dealing with difficult library customers

Book Cover
Author
Mosley, Shelley
Publisher
Libraries Unlimited, a imprint of ABC-CLIO, LLC
Publication Date
[2014]
Language
English
Book
 Show Edition
Available from another library
Where is it?
Place Hold

Description

Loading Description...

NoveList

Published Reviews

Subjects

Subjects
Benutzer
Bibliothek
Conflict management
Customer services
Konfliktlösung
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General
Libraries
Libraries -- Public relations
Libraries -- Public relations -- United States
Libraries -- Security measures
Libraries -- Security measures -- United States
Library users
Library users -- Psychology
Library users -- United States
Psychology
Public libraries
Public libraries -- Customer services
Public relations
Public services (Libraries)
Public services (Libraries) -- United States
Security measures
United States
USA

More Details

Contributors
Tucker, Dennis C. author
Van Winkle, Sandra author
ISBN
9781610692830

Staff View

Loading Staff View.