Supporting student diversity in higher education: a practical guide

Student diversity in higher education / Michelle Morgan

The impact of diversity in higher education institutions / Michelle Morgan

Managing the student experience

The Student Experience Practitioner Model / Michelle Morgan

Stages in the Student Experience Practitioner Model

First contact and admissions: beginning the journey / Diane Nutt

Case Study 1. This is me!' - exploring a more confident approach to the transition process for disabled applicants from school and college to university

Case Study 2. Support of 'Looked After Children' and 'Care Leavers' into higher education

Case Study 3. The development of the 'Kies After' Toolkit'(KAt) to create awareness on competencies, aspirations and expectations from application to the end of the first year of study at university

Case Study 4. Preparing students for learning at the University of Portsmouth (PrepUP) using social media

Pre-arrival / Lucy Solomon

Case Study 5. QMAdvance, a three-day orientation programme for new mature students

Case Study 6. Commonplace, an online student survival guide to the University of the Arts London

Case Study 7. JumpStart: successful transition to university

Case Study 8. Enhancing transitions and retention for direct-entry (also known as Top-up) students transferring from a Foundation Degree (Fd) course

Arrival and orientation / Andrea Reid

Case Study 9. Life through a Lens - the student view of the first three weeks of term

Case Study 10. Using personality type to improve student persistence and success

Case Study 11. The University of Johannesburg First Tear Experience (Level 1)

Case Study 12. Learning from their experience - advice from senior undergraduates for Level 1 students pursuing science degrees

Induction / Mary Stuart Hunter / Kevin C. Clarke

Case Study 13. Early Days: an online learner support tool to enhance new students' experiences

Case Study 14. An experiential project to induct and connect a diverse group of first-year students with their peers, their school and its staff

Case Study 15. Career passport: an introduction to career planning for first-year (Level 1) students and beyond

Case Study 16. Encouraging Women in Science, Engineering and Technology (WiSET)

Reorientation and reinduction to study / Michelle Morgan

Case Study 17. Promoting employability skills through Peer Assisted Study Sessions (PASS)

Case Study 18. 'Essentials for…'-programme level support through Blackboard

Case Study 19. Extended reinduction at module level: developing a curriculum to deliver discipline-specific content and the transition of students to Level 5 learning

Case Study 20. The use of surveys to improve the reflection skills of returning students, to develop reinduction and outduction activities, and to engage male learners

Outduction: preparing to leave, graduation and beyond / April L. Perry

Case Study 21. Developing an embedded approach to employability skills delivery within curriculum content for Levels 1 and 2 in the Faculty of Engineering

Case Study 22. Student-led Projects Scheme at Imperial and the creation of the student-led projects symposium

Case Study 23. The Complete Graduate Resource

Case Study 24. Frontrunners: The Student Placement Programme

Care activities in the Student Experience Practitioner Model

Academic student support and development / Penny Robinson

Case Study 25. Developing and using student-authored publications to increase staff and student awareness of the principles of assessment for learning

Case Study 26. An exploration into the potential of social media in learning and teaching of Nutrition

Case Study 27. PASS Leader conference: sustaining enthusiasm and supporting development

Case Study 28. Learning to Lead programme at the University of Sussex

Supporting staff to be supporters / Glyn Jones

Case Study 29. Transition mentor scheme for new Level 1 undergraduates

Case Study 30. How staff collaboration can improve the learning student experience - the development of a module to support student transition into higher education

Case Study 31. The SHOP (Students Helping Our Peers): Iowa State university food pantry for students from students

Case Study 32. Faculty-librarian relationships in first-year (Level 1) experience courses: partnerships in pedagogy

Learning and teaching / Liz Thomas

Case Study 33. Finding Lemo (learning skills and motivation)

Case Study 34. PASS: four stages of a Personal and Academic Support System

Case Study 35. Increasing global and multicultural awareness through the use of newspapers with Level I students

Case Study 36. Supporting international student transitions in the School of Advertising, Marketing and Public Relations (AMPR)

Student evaluation and feedback / Duncan D. Nulty

Case Study 37. Week 5 healthchecks: an early appraisal of student satisfaction to reflect a diverse and changing cohort

Case Study 38. The 'Students as Partners' (SaP) approach to engaging students as 'University of Manchester Consultants'

Case Study 39. AND (Ability Not Disability) Group at Lancaster and Morecambe College

Case Study 40. Using your National Student Survey (NSS) Results (Student Feedback Project)

Supporting a diverse student body in higher education: concluding overview / Michelle Morgan.