What wisdom is and why we need it
Introduction: the need for wisdom
What wisdom is : the janitor and the judge
Balancing acts : why wisdom is practical
Thinking with feeling : the value of empathy
Learning from experience : the machinery of wisdom
Ruling out wisdom : when judges stop judging and doctors stop prescribing
Eroding the empathy to be wise
Right by rote: overstandardization and the rise of the canny outlaw
Demoralizing institutions