ch. 2. Mission of the college or university
ch. 3. Model of the student educational process
Inputs Environmental variables
Analysis of the I-E-O model
ch. 4. Assessment of student learning outcomes
College or university level
ch. 5. Assessment of the library's contribution to the educational process
Evaluation of library instruction programs
Evaluation of information literacy programs
Evaluation of reference services
Evaluation of the library
Accreditation library self-studies
ch. 6. Institutional assessment of the research environment
Scholarly peer assessments
Individual attributes of the researchers
Departmental and institutional attributes
Institutional level assessment
ch. 7. Assessment of the library's impact on the research environment
ch. 8. Development of a library assessment plan
Appendix : Outcomes questions for practitioners
