The evolution of spa / Sarah Rawlinson
The spa industry today / Angela Anthonisz and Isobel Stockdale
Thermal and mineral springs / Louise Buxton
Eco-spa : sustainability agenda in the spa industry / Gaurav Chawla
The wellness industry : from therapy to hedonism / Pascal Mandelartz and Isobel Stockdale
Principles and practices of spa consumer behaviour / Iride Azara
Guest service and the guest journey / Angela Anthonisz, Tim Heap and Lorraine Baker
Spa operations management / Faith Samkange, Amon Simba and Lorraine Baker
Selling the total spa product / Louise Buxton
Marketing for the spa industry / Eleni Michopoulou
Developing an effective human resources strategy / Angela Anthonisz, Tim Heap and Olivia Ramsbottom
Finance for the spa industry / Tony Loynes and Victoria Rosamond
Training and development in the spa industry / Sarah Rawlinson
Strategic management in the spa industry / Tim Heap and Angela Anthonisz
Future directions / Tim Heap.
