Part 1. Costs and Productivity in Higher Education ; Cost Trends, the "Cost Disease," and Productivity in Higher Education ; Factors Other Than the Cost Disease Pushing Up Educational Costs ; Affordability ; Is There a Serious Problem-Even a Crisis?
Part 2. Prospects for an Online Fix ; Background; The Lack of Hard Evidence ; The Need for Customizable, Sustainable Platforms (or Tool Kits) ; The Need for New Mindsets-and Fresh Thinking about Decision-Making ; What Must We Retain? ; The online learning landscape
Discussion / Howard Gardner
Discussion / John Henessey
William G. Bowen's responses to discussion session comments by Howard Gardner and John Hennessey
Discussion / Andrew Delbanco
Discussion / Daphne Koller
William G. Bowen's responses to discussion session comments by Andrew Delbanco and Daphne Koller.