Part 1: shift from programs to services
Setting the stage: the social and legal impetus for services rather than programs
First stage: ask necessary questions
Second stage: establish teams to respond to the questions
Shift personnel roles to meet student needs
Principals must ensure student success
The central office must walk the talk
Part 2: establish a broad range of standards.
Standards for physical and emotional safety: prerequisites for student success
Developing curriculum standards
Standards-based teaching that ensures success
Standards-based assessment to ensure student success
Standards for student behavior
Part 3: make the law and funding work for you
Legal supports: how educators can use the law to meet students' needs
Funding to meet students needs.
Part 4: view the process as a journey, not a destination
More suggestions for school change.