1. The Changing Workforce
U.S. economy and employment data
Canadian economy and workforce
2. Nature of Administrative Assistant Positions
From secretaries to managers
Viewpoints of administrative professionals
Historical growth of professional secretaries
Administrative Professionals Week
Characteristics of administrative assistants
3. Organizational Structure and Climate
Office information systems
Evolving job titles of administrative assistants
Expanding role of administrative assistants
4. Demand for Administrative Assistants
Administrative assistant occupations in Canada
Male-female employment in administrative careers
The alternative workplace
5. Types of Administrative Assistants
Levels of administrative personnel
6. Is Administrative Work for You?
Trends in office environments
Advancement opportunities
Older workers in the job market
Advantages of working as an administrative assistant
7. Educational Preparation for Administrative Assistants
Educational and other requirements
Secretarial/administrative assistant programs of study
Secretarial programs in Canada
8. Professional Organizations and Certification
Professional administrative organizations
Certification and licensing
9. Promotional Opportunities for Administrative Assistants
Paths to professional growth
Professional organizations
Company training programs
Tuition-reimbursement programs
10. The Job Search in the Information Age
Conducting the job search
